Support shaped around your home.

Support shaped around your home.

Choose the support your home needs. We discuss scope and fees before starting. Service overview: 25 September 2026.

A downhill neighbourhood street with homes, buildings and snowy hills in the background

Property Purchase Support

Property Purchase Support

We help overseas buyers with the practical steps of buying a home in Japan. Enquiries are reviewed case by case, based on location, scope and availability.

Six services at a glance

Six services at a glance

01

01

Property Owner Support

Practical administration for owning a home from overseas.

Setup: JPY 66,000
Annual: JPY 132,000

Setup is once per property. Annual fee is for the first property; JPY 66,000/year for each additional property. All fees include tax.

02

02

Internet Setup

Coordinate the provider application and line activation.

JPY 66,000

Per property, once. Includes consumption tax.

03

03

Renovation Project Management

Coordinate contractors and agreed renovation steps.

10% of construction cost

Plus consumption tax on our fee. Minimum JPY 22,000 including tax; projects over JPY 30 million quoted separately.

04

04

Short-Term Rental Launch

Coordinate applicable approval or notification and agreed launch tasks.

JPY 440,000

Per property, including consumption tax.

05

05

Short-Term Rental Management

Coordinate ongoing rental operations within the agreed scope.

20% of platform payout

Total monthly booking-platform payout, including guest cleaning fees in payout, plus tax on our fee—not gross rental revenue.

06

06

Additional Support

Prior-approved visits, coordination and practical help.

JPY 5,500 / hour

Includes tax. Transport and actual expenses are separate.

01 / Property Owner Support

Practical administration for owning a home from overseas.

Practical administration for owning a home from overseas.

Setup JPY 66,000 · Annual from JPY 132,000

Setup JPY 66,000 · Annual from JPY 132,000

Fees, including consumption tax: Initial setup JPY 66,000 per property, once. Annual support JPY 132,000 for the first property per year; JPY 66,000 per year for each additional property.

Included

Setup:
• Insurance arrangements
• Utilities and payments
• Assistance appointing a tax representative
• Lockbox and prearranged key handover
• Neighbour introductions where reasonably possible

Annual support:
• Approved payment coordination
• Document management
• Remote authority and utility communications
• Email support and a local administrative contact

Setup:
• Insurance arrangements
• Utilities and payments
• Assistance appointing a tax representative
• Lockbox and prearranged key handover
• Neighbour introductions where reasonably possible

Annual support:
• Approved payment coordination
• Document management
• Remote authority and utility communications
• Email support and a local administrative contact

Separately charged / not included

• Routine visits, inspections, cleaning or mail collection
• Emergency or after-hours service
• Licensed work
• Substantial research or nonroutine coordination
• Internet setup
• Taxes, premiums, bills, equipment or third-party costs

• Routine visits, inspections, cleaning or mail collection
• Emergency or after-hours service
• Licensed work
• Substantial research or nonroutine coordination
• Internet setup
• Taxes, premiums, bills, equipment or third-party costs

Please note

Tax notices are handled only if we are appointed as tax representative. Billed annually.

02 / Internet Setup

Coordinate an internet connection for your property.

JPY 66,000 / property

JPY 66,000 / property

Fee: JPY 66,000 per property, once, including consumption tax.

Included

• Provider application
• Installation scheduling
• Provider communications
• Line activation confirmation

• Provider application
• Installation scheduling
• Provider communications
• Line activation confirmation

Separately charged / not included

• Attendance or visits
• In-property equipment setup or testing
• Post-activation support
• Provider installation, subscription or equipment costs

• Attendance or visits
• In-property equipment setup or testing
• Post-activation support
• Provider installation, subscription or equipment costs

Please note

Internet Setup is a separate service, not part of Property Owner Support.

03 / Renovation Project Management

Coordinate contractors and agreed renovation steps on your behalf.

Coordinate contractors and agreed renovation steps on your behalf.

10% of construction cost

10% of construction cost

10% of construction cost, plus consumption tax on our fee. Minimum JPY 22,000 including tax; projects over JPY 30 million quoted separately. Approved additional construction within scope is included. The cost basis and whether it includes tax are confirmed for your project.

Included

• Contractor sourcing and quote review
• Owner requirements
• Schedule, progress and issue coordination
• Owner-approved changes and owner updates
• Only agreed visits

• Contractor sourcing and quote review
• Owner requirements
• Schedule, progress and issue coordination
• Owner-approved changes and owner updates
• Only agreed visits

Separately charged / not included

• Construction, materials or third-party costs
• Architectural design, technical inspections or licensed work
• Unagreed visits and out-of-scope work

• Construction, materials or third-party costs
• Architectural design, technical inspections or licensed work
• Unagreed visits and out-of-scope work

Please note

You contract directly with the contractor unless otherwise agreed. We do not perform construction or guarantee its price, schedule or quality.

04 / Short-Term Rental Launch

Coordinate the applicable approval or notification and agreed launch tasks.

Coordinate the applicable approval or notification and agreed launch tasks.

JPY 440,000 / property

JPY 440,000 / property

JPY 440,000 per property, including consumption tax.

Included

• Coordination of the applicable hotel-business licence, special-zone authorization or Private Lodging Business Act notification

Depending on your property and the support needed:
• Fire-safety coordination
• Platform setup
• Photography, furniture and amenity coordination
• Cleaner/operator onboarding
• Management-system setup

Separately charged / not included

• Construction, repairs or fire-safety works
• Renovation Project Management
• Licensed professional work and fees
• Security or emergency systems
• Furniture, equipment and amenities
• Photography costs
• Government and third-party costs
• Ongoing operations

Please note

Approval is not guaranteed. Normally 3–6 months, but it may take longer.

05 / Short-Term Rental Management

Coordinate day-to-day rental operations within the agreed scope.

Coordinate day-to-day rental operations within the agreed scope.

20% of total monthly platform payout

20% of total monthly platform payout

20% of total monthly booking-platform payout, INCLUDING guest cleaning fees in the payout, plus consumption tax on our fee—not gross rental revenue. Platform fees are reflected in the payout. Cleaning costs are separate and are NOT deducted from the fee basis.

Included

Support can include:
• Listings, availability, pricing, bookings and guest communication
• Check-in/out coordination
• Cleaning and routine restocking coordination
• Guest issues and site-incident response coordination
• Performance review
• Monthly owner reports and statements

Separately charged / not included

• Cleaning and laundry charges
• Utilities, internet, consumables or replacements
• Repairs, maintenance or callout charges
• Licensing or launch
• Taxes, insurance or general ownership administration

• Cleaning and laundry charges
• Utilities, internet, consumables or replacements
• Repairs, maintenance or callout charges
• Licensing or launch
• Taxes, insurance or general ownership administration

Please note

Guest and site-response support depends on your property’s arrangements. No unconditional 24/7 support or guaranteed revenue, occupancy or ratings. Monthly settlement.

06 / Additional Support

Extra practical help, approved before it is carried out.

Extra practical help, approved before it is carried out.

JPY 5,500 / hour

JPY 5,500 / hour

Fee: JPY 5,500 per hour, including consumption tax. Transport and actual expenses are separate.

Included

With prior approval:
• Visits and attendance
• Deliveries
• Minor repair coordination
• Extra communication
• Research and document assistance

With prior approval:
• Visits and attendance
• Deliveries
• Minor repair coordination
• Extra communication
• Research and document assistance

Separately charged / not included

• Contractor or professional costs
• Licensed work

• Contractor or professional costs
• Licensed work

Nostal Homes

A home in Japan. Support beyond the purchase.